Frequently Asked Questions
What makes NexAuto Technology Limited a trusted supplier?
We provide 100% genuine industrial automation components, competitive pricing, and professional technical support to keep your systems running reliably.
Which products do you supply?
We offer a wide range of automation components, including PLC modules, DCS parts, turbine control systems, and Bently Nevada spare parts.
How can I request a quote?
You can submit an inquiry through our website, email our sales team, or contact us directly. We reply quickly with pricing and technical details.
Do you ship internationally?
Yes, we provide global shipping and can assist with logistics and customs clearance for international orders.
What is your return policy?
We offer a hassle-free 7-day return service for items that are defective or not as expected.
Do your products come with a warranty?
Yes, all parts include a 1-year warranty to ensure quality and reliability.
Can I get technical support after purchase?
Yes, our technical team can assist with troubleshooting, installation guidance, and product specifications.
What if my order arrives damaged?
Please contact us immediately with photos and details. We will arrange a replacement or refund as soon as possible.
What payment methods do you accept?
We accept major credit cards, PayPal, bank transfers, and offer payment terms for qualified business accounts.
Do you offer volume discounts?
Yes, bulk orders may qualify for discounted pricing. Contact us for a customized quote.
How can I confirm compatibility with my equipment?
Share your equipment model or part number with us, and we’ll verify compatibility or recommend suitable alternatives.