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1. Introduction

Welcome to NexAuto! By using our website, www.nex-auto.com, you agree to the following terms and conditions. These terms apply to all users, including visitors, buyers, and those who engage with our product inquiries.

2. Use of the Website

Inquiries Only: Our website is designed to allow you to inquire about our industrial automation parts and services. We do not offer direct online purchases or registrations on the website. All transactions are completed through personalized communication with our sales team.
No Account Registration: We do not require users to create accounts on our website. Inquiries can be made directly via the contact forms or by reaching out to our sales team.
Accuracy of Information: You are responsible for ensuring that the information you provide for your inquiries is accurate and up-to-date. We are not liable for any errors resulting from incorrect or incomplete information.

3. Product Inquiries

Request for Information: Users may inquire about product availability, pricing, delivery times, or specifications. Our sales team will respond promptly with the requested details.
Product Availability: While we strive to maintain accurate stock information, product availability is subject to change. All inquiries are subject to confirmation by our sales team.

4. Pricing and Payment

No Direct Online Purchases: As an inquiry-based platform, we do not accept online orders or payments directly on our website. Prices are provided during the inquiry process, and payments will be handled individually with our sales team.
Quotation: Once your inquiry is received, our team will provide you with a formal quote, including product price, shipping details, and payment options.

5. Shipping and Delivery

Shipping Terms: We will provide estimated shipping times once your order is confirmed. Delivery terms, including shipping methods and costs, will be finalized after the inquiry and discussion with our sales team.
International Shipping: We ship globally and offer various shipping options. Additional customs duties and taxes may apply for international shipments and are the buyer's responsibility.

6. Returns and Refunds

Return Policy: We want you to be fully satisfied with your purchase. Please refer to our Return Policy for details on how to return products and request a refund if needed.
Refund Eligibility: Refunds will be processed according to the agreed-upon terms and conditions as per the sale agreement with our sales team.

7. Privacy and Data Protection

Privacy Policy: We value your privacy. All personal data provided to us through the inquiry process will be handled in accordance with our Privacy Policy. Your information will only be used for communication and processing inquiries.
Data Security: We implement industry-standard security measures to protect your data during transmission and storage.

8. Limitation of Liability

No Liability for Losses: NexAuto is not liable for any indirect, incidental, or consequential damages resulting from your use of the website or products purchased via our sales team. We strive to provide accurate and reliable products, but we are not responsible for any loss, damage, or delay in your operations caused by external factors, including shipping delays or technical issues.
No Warranty for External Links: Our website may contain links to third-party websites. We are not responsible for the content or actions of any external sites.

9. Modifications to Terms

Right to Modify: NexAuto reserves the right to modify these terms at any time. Any changes will be reflected on this page, and the revised version will be effective immediately upon posting. It is your responsibility to review these terms periodically.

10. Governing Law

Jurisdiction: These Terms of Service are governed by and construed in accordance with the laws of [Your Country/Region], and any disputes shall be resolved in the appropriate courts of [Your Country/Region].

11. Contact Us

If you have any questions or concerns regarding these Terms of Service, please feel free to contact us at sales@nex-auto.com or call our customer support team at +86 15392429628.

Important Note:

Inquiry-Based Platform: As an online inquiry platform, we do not offer direct online registration or purchase functionality. All product inquiries must be processed through our sales team, and subsequent purchases will be completed offline.